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Frequently Asked Questions

Here is our first take on an FAQ. As you ask additional questions, we will post additional answers!

1. What is the Community Care Corps?

The Community Care Corps is a new grant program that will fund and evaluate local models designed to place volunteers in communities to assist caregivers, older adults, and persons with disabilities in maintaining independence by providing non-medical care in home-based or community–based settings.

2. What exactly are you funding?

We are funding innovative local models across the country to use volunteers to provide non-medical assistance to older adults, persons with disabilities, and family caregivers. We will consider funding new programs and expansions of current programs.

3. What are you trying to accomplish with Community Care Corps program?

Community Care Corps funds are intended to increase the number of volunteer programs available at the local level to provide non-medical care to older adults, persons with disabilities, and their caregivers. We are also trying to determine which local models work best so that ultimately a national volunteer care corps could be developed.

4. Who is eligible to apply for grants?

A wide range of non-profit entities are invited to apply. Examples of the type of organizations that are eligible to apply are:

· Local communities

· Non-profit organizations

· State, county, and local governments

· Domestic public or private non-profit entities

· Indian tribal governments and organizations (American Indian/Alaskan Native/Native American)

· Faith-based organizations

· Community-based organizations

· Hospitals

· Institutions of higher education

· Local aging services organizations as defined in 102(5) of the Older Americans Act of 1965

· Centers for independent living as defined in section 702 of the Rehabilitation Act of 1973

· Time-banking or volunteer agencies with expertise in the delivery of home and community-based services to older adults and people with disabilities

· Entities with expertise in the delivery of such services and supports.

5. Who are the volunteer programs supposed to serve?

Your volunteer program must serve one or more of three target populations:

Family caregivers

Persons age 60 and older

Persons over age 18 with a disability (as defined in the Americans with Disabilities Act of 1990)

6. What is the definition of family caregiver?

The term “family caregiver” means an unpaid family member, neightbor, foster parent, friend, neighbor or other unpaid adult who provides in-home monitoring, management, supervision, or treatment of a child or adult with a special need, such as a disease, disability, or the frailties of old age.

7. What kinds of volunteer programs are you looking for?

We receive this question all the time. And we would love to give you examples, but we feel that providing examples will impede applicants from thinking as creatively and innovatively as possible – two chief goals of the Community Care Corps. We wish to foster groundbreaking models in which volunteers assist family caregivers, older adults, or persons with disabilities by providing non-medical care in order to help them maintain their independence. We’re reluctant to make suggestions that could have the unintended consequence of limiting imagination on how to best serve older adults, adults with disabilities and caregivers. We want applicants to have completely open minds, free of any pre-conceived notions or direction.

8. What kinds of volunteer services should we offer?

Local models can offer to provide a wide range of volunteer services. Examples of non-medical volunteer services could include (not intended to be an exhaustive list and applicants may propose other non-medical services): respite, support groups, meal preparation, companionship and friendly visiting, help around the house, running errands, transportation, minor home modifications, stress reduction, assistance with home chores, and education and training. Applicants are encouraged to be innovative in their approaches in determining what volunteer services would be particularly useful to address unmet needs of the eligible populations they intend to serve. What is innovative for one organization might not be innovative for another.

9. Are there requirements that will have to be met?

Yes. There are several requirements that must be met. The local model volunteer programs must:

· Serve at least one of the three target populations (family caregivers; persons age 60 and older; adults with disabilities).

· Be delivered in home or community-based (non-institutional) settings.

· Provided services in coordination with a family caregiver, if applicable.

· Recruit and train volunteers who are age 18 and older and pass a required criminal background check.

· Do not provide medical, administrative or financial services.

· Report regularly to us on outputs and outcomes through the use of reporting instruments that we will provide.

· Survey the recipients of the volunteer services using surveys we will provide.

10. Will there be assistance with elements like background checks?

Yes, we will provide technical assistance on topics including background checks. We will offer technical assistance to support protocols for criminal background checks consistent with the requirements of the Nationwide Program for National and State Background Checks for Direct Patient Access Employees of Long-Term Care Facilities and Providers.

11. How about assistance with other topics?

We want to help organizations with little or no experience be able to meet the requirements. We will be holding two technical assistance webinars during the application period for interested applicants. Applicants may submit questions to us during the application period. We will also hold periodic technical assistance sessions for successful grantees during the grant period.

12. Does it have to be a new program?

No. You can apply for funding to expand and or/enhance existing programs which have produced evidence of providing quality assistance to older adults, persons with disabilities, or caregivers. But it is important to remember that funds are to supplement, not supplant, funding that would otherwise be available for volunteer activities.

13. Do I need to send a Letter of Intent to Apply?

You do not need to send a Letter of Intent to Apply. But you can notify us of your Intent to Apply at CommunityCareCorps.org. This is entirely optional and we only use it to give us an indication of the volume of applications we can expect.

14. What is the timing of the application process?

Applications will be accepted from January 15, 2020 to March 13, 2020. The application form can be accessed through CommunityCareCorps.org.

15. When will grants be awarded?

We plan to make awards to successful grantees in May 2020.

16. What will be the size of the grants? How much can we apply for?

You may apply for between $30,000 and $250,000.

17. Is there a match requirement for grant funds?

Yes. There is a 25% match requirement for grant funds that may be cash and/or in-kind. For instance, the value of the hours that your volunteers will spend providing services can be counted as in-kind contributions toward the 25% match.

18. How long is the grant period?

The grant period will be for 12 months (starting on June 1, 2020). For new local models, you may request an additional up to six months (starting on June 1, 2020) to plan for implementation. This is intended to give new local models enough “ramp-up” time, should they desire it, to get their volunteer programs up and running in order to be able to report meaningful outputs and outcomes.

19. If a grant is awarded, can the grantee get a second-year grant? How about years after that?

Grants in subsequent years are dependent on funding by Congress. We would like grantees to be able to apply for a second-year grant (through a similar competitive process – not an automatic second-year grant). We do not have plans at this point for an individual local model to be able to apply for funding after the second year. Grantees should provide plans for sustainability.

20. How do we keep our program going after the grant period?

Local entities should provide plans for project sustainability. We will provide technical assistance on ways to sustain your local model. Stronger sustainability plans will receive preference in the review process, but proposals without strong sustainability plans will not be disqualified solely on that factor.

21. How will we report our results?

We will provide you with report forms to use to regularly report to us on both outputs and outcomes.

Outputs may include: number of older adults and/or adults with disabilities assisted with non-medical care; number of family caregivers assisted with non-medical care; types of non-medical volunteer services provided (scope of services); methods of identifying individual clients’ needs; method of matching volunteers with individual clients; volunteer training curricula and requirements; etc.

Outcomes may include: functional status; mental well-being; confidence in sustaining in-home care; ability to live independently; caregiver stress; program relevance; and program satisfaction. These outcomes will be measured in two separate audiences: 1) older adults or person with disabilities receiving direct service from a volunteer caregiver; and 2) family caregivers receiving direct service from a volunteer or receiving respite. All persons receiving volunteer services will be asked to complete a user-friendly outcome survey.

22. What about personal identifying information?

We do not require or need you to collect personal identifying information (PII) from those receiving volunteer services; nor do we foresee any need for local model volunteer programs to collect PII. However, if you do collect PII you will be required to keep such data secure.

23. Are residents living in Assisted Living communities eligible to receive services related to this grant?


Let us know if you have any questions!